许可证常见问题

你可以通过登录你用来购买许可证的账户，在网上找到你的许可证密钥。

如果您在购买许可证后还没有收到您的许可证密钥邮件，它可能在您的垃圾邮件文件夹中。

要么是你的许可证仍然注册到以前的电脑上，要么是对你的电脑进行了硬件更改，使你的电脑看起来像换了一台电脑，造成了重复注册。

Please login to the account that you used to purchase your license, where you can use the Manage License Usage option to Remove the previous computer registration. Your license key will then be available for use again.

如果你已经 登录了到您用来购买许可证的账户，并在 "管理许可证使用情况 "中使用了 "阻止"选项。，弹出窗口，这将永久禁止被阻止的电脑使用该许可证。

请联系我们的支持团队解禁PC。

最有可能的是，你的许可证密钥刚刚输入错误。

如果你打进去的，请尝试复制粘贴（确保不要在开头或结尾包含任何空位）。

If your PC is offline from the internet, you will need to enter your offline license instead of your regular license key. Alternatively, you can contact our Support team to request an offline license file.

If your PC is connected to the internet, it may just be temporary problem so try again in a few minutes. If the problem continues, it may be because your firewall is blocking your app from connecting to the license server, in which case you will need to add an exception to your firewall for our licence server at regsys.ws.bbconsult.co.uk.

If you are trying one of our products that allows a free trial, a trial license will automatically download when you run your app for the first time so you do not need to enter one yourself.

The exception to this is if you are using a PC that does not have an internet connection. For an offline trial license key, please contact our Support team.