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    • FlashBack Pro
      High quality screen recording with full
      editing suite
      FlashBack Express
      Lite version for screen capture
      FlashBack SDK
      Add screen recording to your applications
  • Solutions
    • Education
      Create e-learning videos to aid teaching in the classroom
      Training
      Make interactive videos to get people up to speed
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      Bring your messages to life with compelling videos
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      Record your screen and easily share it with friends or colleagues
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FAQs

Recording

  • Why can't I record sound?
  • How long can I record for?
  • Why isn't my recording smooth?
  • How do I record a web meeting?
  • My PC crashed. Can I recover my recording?
  • Can I record just from a webcam?
More

Editing and Playback

  • How do I delete frames?
  • How can I join videos together?
  • Can I save part of a video?
  • Can I remove the yellow mouse cursor highlight?
  • Why is the image quality poor in the Player?
More

Licensing

  • Why haven't I received a licence key?
  • How do I move a licence to a different PC
  • Why doesn't my licence key work?
  • Can I use FlashBack on a PC that's permanently offline?
  • Is FlashBack Express really free?
More

General

  • Do you make a recorder for OSX / iOS / Android?
  • Where can I download older versions?
  • My FBR video file is corrupt – can it be recovered?
  • Can I perform a silent installation?
More

Export and Upload

  • Can I remove the “Made by FlashBack” watermark?
  • Why is the image quality poor in my exported file?
  • Which formats support interactive objects?
  • Why is the image quality of my YouTube upload poor?
More

Account

  • How do I log into my account?
  • How do I reset my password?
  • How do I change the email address of my account?
  • How can I upgrade?
More

Upgrades & Licenses

  • Add Premium support
  • Add License to more PCs
  • Upgrade from old version
  • Download FlashBack v4, v3, v2
  • See purchased licenses
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Knowledge Base

Get help and troubleshoot problems
Support Portal

PDF Guide​

Download the FlashBack User Guide
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FlashBack (formerly BB FlashBack) is a Blueberry Software Product