By default, the first time you run FlashBack each day it will check to see if a new version is available for download. If an update is found, it will be downloaded in the background.
No, FlashBack does not have any options to automatically launch on Windows startup.
FlashBack is currently only available for Windows PCs.
When you save a recording at the end of a recording session, FlashBack simply remembers where you saved to and will default to that location next time.
While you are recording, FlashBack will need somewhere to temporarily store your recording. By default it will be C:\Users\\AppData\Local\Temp\FlashBackTemp\.
Your recording will be deleted as soon as you click the Discard button so it is not possible to recover it if you click the Discard button by accident.
The default folder is “BB FlashBack Movies” but you can browse to any drive/folder on your machine, including an external hard disk drive.
FlashBack has separate installations for each edition to allow users to install different editions side-by-side on the same PC.
When you next start either FlashBack app, your existing trial licence will automatically be updated to a full licence so you do not need to do anything.
If you need to manage or reset your license, you can do that from your online account.
If the PC that you have installed FlashBack on will never have an internet connection, you can request an offline license from us.
Usually the cause of a license not being accepted is that it has already been registered on as many PCs as it allows. (Sometimes this will be because an existing PC has been upgraded, which can make it appear to be a different PC)
When you purchase FlashBack Pro, you should receive your key email within a few seconds, but occasionally emails can take longer or be redirected to your Spam/Junk folder where you never see them.
Sometimes this can be due to temporary internet conditions so trying again a few minutes later might work.
Our license server tracks how many PCs are using a license. If you try to use a license on more PCs than you’ve purchased, it won’t work, and you’ll see a message indicating it is already it use.
When you run FlashBack Pro for the first time, it will automatically download a trial license. If you see the watermark, that trial license is stilll being used and needs to be replaced with your full license.
If you have license for FlashBack 1, 2, 3 or 4, it will not be accepted by FlashBack 5. You need to install the version of FlashBack that matches the your license key.
Occasionally upgrading to Windows 10 or installing a major Windows 10 update can make it appear like you are using a new PC.
FlashBack Pro does not require you to manually enter a license key to begin your trial – it will simply download one for you when you run either the Recorder or the Player for the first time.
A single FlashBack licence can be registered to one PC at a time
You can change which Pro license you have registered in your app by doing the following:
No, FlashBack licenses are not a subscription that you need to renew. They are a one-off purchase that is then yours to use forever.
Yes, FlashBack Express really is free to use forever.
FlashBack Player is designed specifically for FlashBack movies so will not play any formats except for .fbr files, so you cannot play .mp4, .avi, .wmv or any other video formats in the Player.
This may be because your recording has to be scaled down to fit into the Player window, which can make it look worse than it really is.
You can change either permanently change the speed of a movie or just temporarily change its playback speed.
Yes, the yellow mouse cursor can be customised or removed altogether by opening a recording in the Player and then going to Effects -> Highlight Cursor…
You can check the resolution of a saved recording by checking it’s properties in the Player.
You might not be using the best rendering method for your PC.
The framebar has a fixed zoom level which cannot be changed.
If you are working on a laptop with a webcam, check to see if you have the webcam’s microphone selected as one of the sources by mistake.
Some PCs may encounter problems with audio-video synchronization. These problems are usually due to high CPU usage during recording.
You are probably trying to listen to the sound using a device that isn’t set as the default in Windows.
No, a Pause object will pause everything so the image and audio cannot be paused separately.
FlashBack can record at whatever quality your screen is capable of displaying, including HD or 4K qualities.
There is no restriction on how long you can record for.
If you are using MPEG record mode, the maximum recording frame rate is capped at 30 fps.
The key factors are:
Sometimes you might find that your saved FBR file is very large. This is most commonly caused by using GDI record mode. In particular, when using it to record moving video or video games.
When recording audio, your voice from the microphone is recorded separately to the other person’s voice, which comes from the PC audio.
You will be prompted to select the region you want to record after you have clicked the Record button.
Yes. When you start recording with the Fullscreen option selected, you will see a list of all of the screens that are available. Simply tick the ones that you want to include in your recording.
If you have the webcam option enabled, you can chose to record only from the webcam with the screen being ignored.
Each recording can include only a single webcam video track.
FlashBack does not include a chroma key feature which is required to record a webcam video against a green screen and then replace the background with something else
No, you must also record your screen as well.
Versions of FlashBack 5 released since mid 2017 include an option to select an ASIO device as a source.