FlashBack FAQs

I’ve not received a license key

When you purchase FlashBack Pro, you should receive your key email within a few seconds, but occasionally emails can take longer or be redirected to your Spam/Junk folder where you never see them.

If you’ve been waiting for more than 10 minutes for the key, try this:

  1. Check your spam folder. We try to make sure our mails aren’t picked up as spam, but it can happen.
  2. Log into your account at https://secure.blueberryonlinestore.com/Login.aspx to find your license key on the Your Licenses – Purchases and Trials page.


FlashBack (formerly BB FlashBack) is a Blueberry Software Product