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FlashBack FAQs

Why is the image quality poor in my exported file?

There can be two causes for this:

  • Your video player program is not displaying the exported file at the correct size, making it appear blurred. 

    Make sure your video player is displaying it at the original 100% size, not scaled up to fit the window.


  • You may have exported the recording at a lower resolution than the original file.

    When selecting the export settings in FlashBack, make sure the ‘Scale to:’ setting is set to 100%.
FlashBack (formerly BB FlashBack) is a Blueberry Software Product